Reviews

Patients in and around Belpre, Ohio, turn to Smiles on the Boulevard for top quality, community-driven dental care. To find out why generations of patients continue to trust Dr. Hawkins with their oral health, please see our community reviews below.

Review Summary

5  108
4  1
3  
2  
1  
5.0
109 reviews
5 on Google, Dec 05, 2025
Great group of friendly people. Best dental experiences I have had. Dr Hawkins has a great group that cares for the community.
Practice Response:
Thanks for taking the time to leave a review! Our staff is encouraged by these words.
5 on Google, Dec 04, 2025
My family & I have been with Dr Lori for 20+ years and she still the best dentist ever and has the best staff around!!!
Practice Response:
We are thankful to treat our patients’ smiles with the utmost care every day. Please accept our sincerest gratitude for recommending our office.
5 on Google, Dec 04, 2025
I was greeted with smiles and my name. Dr. Hawkins saw me in just a few minutes and soon determined what the problem was and that they could take care of it very soon! I was so relieved. Thank you Dr. Hawkins and staff.
Practice Response:
Great oral health care is all about our commitment to our patients, to their comfort, and to their experience in our office. Thanks for showing our community that we aim to make all our patients happier and healthier!
5 on Google, Dec 04, 2025
The hygienist and dentists always do a wonderful job!
Practice Response:
Our practice strives to provide an excellent experience for each patient, and we are excited to hear when we exceed expectations. We appreciate the kind review!
5 on Google, Dec 04, 2025
It was professional and efficient as always. Kayla did a great job, I appreciate her expertise.
Practice Response:
Reviews help our practice grow. Thank you so much for sharing a great one!
4 on Google, Dec 03, 2025
They are always friendly and on time for appointments.
Practice Response:
Thanks a lot for taking the time to provide us with feedback! We want to provide superior dental care, and this input helps our team in so many ways.
5 on Google, Dec 03, 2025
It was my first visit with Smiles. And I really like it there very friendly, and I was very pleased ! Thank you to all who was there for me. I hope you all have a Merry Christmas, and a Happy New Year!! 😊
Practice Response:
Thank you for reviewing our office. We appreciate the opportunity to treat our fantastic patients and we are grateful for the confidence in our team.
5 on Google, Dec 03, 2025
Very pleasant experience. Entire staff very friendly and professional. Would highly recommend for any dental procedure.
Practice Response:
We take pride in our services and treatment options, and we love to know when patients are pleased with the results. Thanks for sharing with us!
5 on Google, Dec 01, 2025
I'm a new patient and had concerns. I was pleased to find a kind, caring staff including the office environment. I often have high anxiety with any new dentist but Dr Hawkins and Dr Avery made my first visits a very pleasant experience. I am so glad I found Smiles on the Blvd.
Practice Response:
Hearing back from our patients is really important to us, so we deeply appreciate the feedback. Thank you for taking the time to share with us, and have a wonderful day!
5 on Google, Dec 01, 2025
Practice Response:
A positive review like this one makes our day! Thanks for spreading the word!
5 on Google, Nov 24, 2025
Top Shelf Experience! Very Pleasant and Professional hygienist & dentist!! I left with a SMILE!😁😁😁
Practice Response:
We strive to be a dental care provider of choice. Thank you for sharing!
5 on Google, Nov 22, 2025
Cavity drilled and fixed. No discomfort at all. Best dental experience ever. Friendly office and reasonable cost.
Practice Response:
Thanks for taking the time to leave a review! Our staff is encouraged by these words.
5 on Google, Nov 20, 2025
Best dentist around mid Ohio valley
Practice Response:
Great oral health care is all about our commitment to our patients, to their comfort, and to their experience in our office. Thanks for showing our community that we aim to make all our patients happier and healthier!
5 on Google, Nov 19, 2025
Always the best service and done with caring hands. All staff is pleasant and most helpful to be sure your visit is done by only those who take time to make sure you are comfortable and very pleased.
Practice Response:
Reviews help our practice grow. Thank you so much for sharing a great one!
5 on Google, Nov 18, 2025
Best dentist around!
Practice Response:
Our practice strives to provide an excellent experience for each patient, and we are excited to hear when we exceed expectations. We appreciate the kind review!
5 on Google, Nov 18, 2025
Office personnel are very pleasant. My dental hygienist is very personal able.
Practice Response:
We are thankful to treat our patients’ smiles with the utmost care every day. Please accept our sincerest gratitude for recommending our office.
5 on Google, Nov 17, 2025
Have only had great experiences taking my 5 year old grandson to Smiles!! Kind, caring, helpful!
Practice Response:
Thanks a lot for taking the time to provide us with feedback! We want to provide superior dental care, and this input helps our team in so many ways.
5 on Google, Nov 13, 2025
Practice Response:
Thank you so much for letting us know how it went!
5 on Google, Nov 12, 2025
I am a new patient here and I wanna say I was more than satisfied with the help and also the Dentist Mrs. Hawkins. This is the first time I have gone to a dentist that I have come out very satisfied and happy. I still have more appointments, but everything was very professional, and everybody was... more »
Practice Response:
Thank you for reviewing our office. We appreciate the opportunity to treat our fantastic patients and we are grateful for the confidence in our team.
5 on Google, Nov 12, 2025
My first visit to Smiles and all I can say is WOW!!!The service was above and beyond my expectations!!! The staff is friendly and funny. The treatment the Veterans receive is first class. I have found my new Dental Clinic. Thanks for everything!!!
Practice Response:
We strive to be a dental care provider of choice. Thank you for sharing!
5 on Google, Nov 11, 2025
I always enjoy visiting Smiles on the Boulevard. Lindsey, the new dental hygienist was very pleasant and so was Dr. Hawkins as always. Thank you for all that you do for us veterans. God bless you all!
Practice Response:
Thanks for taking the time to leave a review! Our staff is encouraged by these words.
5 on Google, Nov 11, 2025
Professional friendly staff who genuinely care about their patients.
Practice Response:
We take pride in our services and treatment options, and we love to know when patients are pleased with the results. Thanks for sharing with us!
5 on Google, Nov 11, 2025
Dr Hawkins (Lori) and all of her staff are great at there jobs. They are always very polite and supportive. They love our country and our Veterans. Thank you Dr Lori for all of the special care you have given me through out the years. You are much appreciated.... more »
Practice Response:
Hearing back from our patients is really important to us, so we deeply appreciate the feedback. Thank you for taking the time to share with us, and have a wonderful day!
5 on Google, Nov 11, 2025
A very special Thank You for all you and your staff do for us veterans on Nov. 11th every year. Words can not express our deep appreciation. Thank you! You and your staff are the BEST!
Practice Response:
Great oral health care is all about our commitment to our patients, to their comfort, and to their experience in our office. Thanks for showing our community that we aim to make all our patients happier and healthier!
5 on Google, Nov 10, 2025
Fixed chipped tooth and was able to get in quick.
Practice Response:
Reviews help our practice grow. Thank you so much for sharing a great one!
5 on Google, Nov 07, 2025
Very professional yet caring and personable! Explained everything very well, and scheduled me for future visits.
Practice Response:
Our practice strives to provide an excellent experience for each patient, and we are excited to hear when we exceed expectations. We appreciate the kind review!
5 on Google, Nov 05, 2025
I feel comfortable and relaxed coming to the office. Everyone is friendly and Deana is a great hygienist!
Practice Response:
Thanks a lot for taking the time to provide us with feedback! We want to provide superior dental care, and this input helps our team in so many ways.
5 on Google, Nov 03, 2025
Love this place. Everyone is kind and thoughtful
Practice Response:
We take pride in our services and treatment options, and we love to know when patients are pleased with the results. Thanks for sharing with us!
5 on Google, Nov 03, 2025
Great service, Lori is the best! All the staff are friendly and helpful. Highly recommended them!
Practice Response:
Thank you for reviewing our office. We appreciate the opportunity to treat our fantastic patients and we are grateful for the confidence in our team.
5 on Google, Nov 03, 2025
Kayla was awesome with my toddler! She made things fun and made sure my daughter knew everything every step of the way. Dr Smith was amazing as well. Very thorough group of people! Definitely going to keep taking my daughter there.
Practice Response:
We are thankful to treat our patients’ smiles with the utmost care every day. Please accept our sincerest gratitude for recommending our office.
5 on Google, Oct 30, 2025
Excellent care
Practice Response:
We strive to be a dental care provider of choice. Thank you for sharing!
5 on Google, Oct 30, 2025
Everyone from the front desk throughout my visit was friendly, courteous and professional. It was a very good experience.
Practice Response:
Hearing back from our patients is really important to us, so we deeply appreciate the feedback. Thank you for taking the time to share with us, and have a wonderful day!
5 on Google, Oct 29, 2025
They did very well today. Always feels good after getting my teeth cleaned. 😬
Practice Response:
Thanks for taking the time to leave a review! Our staff is encouraged by these words.
5 on Google, Oct 28, 2025
Was pleased with their service
Practice Response:
Great oral health care is all about our commitment to our patients, to their comfort, and to their experience in our office. Thanks for showing our community that we aim to make all our patients happier and healthier!
5 on Google, Oct 23, 2025
Always feel my teeth are in the best hands here at Smiles. Everyone is super friendly and professional. I know if I have a problem, they will take care of me. Very happy to have them as my dentist office.
Practice Response:
Reviews help our practice grow. Thank you so much for sharing a great one!
5 on Google, Oct 21, 2025
Friendly and informative staff
Practice Response:
Our practice strives to provide an excellent experience for each patient, and we are excited to hear when we exceed expectations. We appreciate the kind review!
5 on Google, Oct 21, 2025
Practice Response:
Thank you for a great rating!
5 on Google, Oct 21, 2025
Staff are super friendly and timely
Practice Response:
We are thankful to treat our patients’ smiles with the utmost care every day. Please accept our sincerest gratitude for recommending our office.
5 on Google, Oct 20, 2025
Practice Response:
Thanks for the support. Patient well-being is our top priority!
5 on Google, Oct 20, 2025
Very pleasant, very informative and friendly making me comfortable
Practice Response:
Thanks a lot for taking the time to provide us with feedback! We want to provide superior dental care, and this input helps our team in so many ways.
5 on Google, Oct 20, 2025
Practice Response:
Thank you! We love hearing from patients who are happy with our care and services!
5 on Google, Oct 14, 2025
I'm a long time client and am always impressed with the great attention and professionalism found at Smiles on the boulevard. I do not trust anyone with my teeth but these great providers.
Practice Response:
Thank you for reviewing our office. We appreciate the opportunity to treat our fantastic patients and we are grateful for the confidence in our team.
5 on Google, Oct 13, 2025
Best dentist in this area! Dr Hawkins is very approachable and easy to discuss concerns with, very pleased with all the services we’ve received! Thanks for being so easy to work with!
Practice Response:
We take pride in our services and treatment options, and we love to know when patients are pleased with the results. Thanks for sharing with us!
5 on Google, Oct 10, 2025
We've been patients of Dr Hawkins for over 15 years; she provides excellent dental care as well as patient education. All of her staff including dental hygienist Deanna are caring and competent professionals.
Practice Response:
Hearing back from our patients is really important to us, so we deeply appreciate the feedback. Thank you for taking the time to share with us, and have a wonderful day!
5 on Google, Oct 09, 2025
Practice Response:
We appreciate you taking the time out of your day to rate our team!
5 on Google, Oct 02, 2025
Everyone was super friendly and Kayla did a great job cleaning my teeth!!
Practice Response:
We strive to be a dental care provider of choice. Thank you for sharing!
5 on Google, Oct 02, 2025
Very friendly and thorough!!
Practice Response:
Thanks for taking the time to leave a review! Our staff is encouraged by these words.
5 on Google, Oct 02, 2025
Everyone has been polite and respectful, especially to the individual needs of the patient during procedures
Practice Response:
Great oral health care is all about our commitment to our patients, to their comfort, and to their experience in our office. Thanks for showing our community that we aim to make all our patients happier and healthier!
5 on Google, Sep 29, 2025
Practice Response:
Thanks for the feedback. We are committed to every patient experience!
5 on Google, Sep 23, 2025
My hygienist was very sweet. The dentist are kind gentle ladies.
Practice Response:
Reviews help our practice grow. Thank you so much for sharing a great one!
5 on Google, Sep 22, 2025
Very patient and kind
Practice Response:
Our practice strives to provide an excellent experience for each patient, and we are excited to hear when we exceed expectations. We appreciate the kind review!
5 on Google, Sep 18, 2025
Everyone is polite, knowledgeable, and which makes the visit enjoyable.
Practice Response:
We are thankful to treat our patients’ smiles with the utmost care every day. Please accept our sincerest gratitude for recommending our office.
5 on Google, Sep 17, 2025
Wonderful, high-quality dental practice that embraces evidence-based technologies and therapies. Dr Hawkins is a genius with restorative dentistry. Our dental hygienist, Deana, is extraordinary, and the administrative staff are always caring and helpful. Highly recommend!
Practice Response:
Thanks a lot for taking the time to provide us with feedback! We want to provide superior dental care, and this input helps our team in so many ways.
5 on Google, Sep 17, 2025
My experience at smiles on Boulevard was awesome
Practice Response:
Hearing back from our patients is really important to us, so we deeply appreciate the feedback. Thank you for taking the time to share with us, and have a wonderful day!
5 on Google, Sep 16, 2025
Wonderful! Feels so good to get your teeth cleaned. Wonderful people! Thanks for the Smile and Smiles you give!
Practice Response:
We strive to be a dental care provider of choice. Thank you for sharing!
5 on Google, Sep 16, 2025
Our family had a great experience with Dr. Hawkins and her team! Everyone was friendly, professional, and made me feel very comfortable throughout my visit. The quality of care is excellent, and I really appreciate that their prices are very reasonable compared to other places. I highly recommend... more »
Practice Response:
Thanks for taking the time to leave a review! Our staff is encouraged by these words.
5 on Google, Sep 09, 2025
Excellent service as always. Thank you
Practice Response:
A positive review like this one makes our day! Thanks for spreading the word!
5 on Google, Sep 08, 2025
Practice Response:
Thank you for the input on how we are achieving our patient satisfaction goals. We appreciate it!
5 on Google, Sep 08, 2025
As always outstanding. You are the best
Practice Response:
Reviews help our practice grow. Thank you so much for sharing a great one!
5 on Google, Sep 04, 2025
I highly recommend Smiles on the Boulevard. Very professional and friendly staff
Practice Response:
Our practice strives to provide an excellent experience for each patient, and we are excited to hear when we exceed expectations. We appreciate the kind review!
5 on Google, Sep 04, 2025
Practice Response:
We are proud to provide our patients with the highest quality of dental care possible. This rating lets us know we are on the right track. Thanks!
5 on Google, Sep 04, 2025
I took my son there. My son is 17 years old 6'4 330 lb. So he basically looks like a man. He is on the autism scale. The staff at smiles on the boulevard where A+++. They were very kind... very patient and explained everything they were doing and made sure to answer any questions. Dr Moe was... more »
Practice Response:
We are thankful to treat our patients’ smiles with the utmost care every day. Please accept our sincerest gratitude for recommending our office.
5 on Google, Sep 03, 2025
Practice Response:
Thank you for leaving a review! Our team aims to provide exemplary care for all of our amazing patients.
5 on Google, Sep 03, 2025
Outstanding group , friendly and they explain every step of the way
Practice Response:
Thank you for reviewing our office. We appreciate the opportunity to treat our fantastic patients and we are grateful for the confidence in our team.
5 on Google, Sep 03, 2025
One of my crowns came out and I needed it fixed quickly. Anytime I’ve needed something from Hawkins family dentistry, they always come to my rescue and take good care of whatever my need might be. I am forever grateful to them.
Practice Response:
Thanks a lot for taking the time to provide us with feedback! We want to provide superior dental care, and this input helps our team in so many ways.
5 on Google, Sep 02, 2025
Practice Response:
A positive review like this one makes our day! Thanks for spreading the word!
5 on Google, Aug 29, 2025
Staff and Dentist are exceptional in every way....very patient and go above and beyond to ensure comfort and clarity in work being done.
Practice Response:
Hearing back from our patients is really important to us, so we deeply appreciate the feedback. Thank you for taking the time to share with us, and have a wonderful day!
5 on Google, Aug 28, 2025
Today was just a cleaning, yet the staff are always personable and the techs are always proficient. Comfort is very important to the crew.
Practice Response:
We take pride in our services and treatment options, and we love to know when patients are pleased with the results. Thanks for sharing with us!
5 on Google, Aug 26, 2025
It took longer for the numbing of the gum than the tooth extraction itself (under 2 minutes). Dr. Hawkins and her team are amazing!
Practice Response:
Thanks for taking the time to leave a review! Our staff is encouraged by these words.
5 on Google, Aug 25, 2025
Everyone is very friendly from the moment you walk in the door until you walk out. Lindsey cleaned my teeth today and did a superior job. I never mind going to the dentist because they make it very easy and comfortable.
Practice Response:
Great oral health care is all about our commitment to our patients, to their comfort, and to their experience in our office. Thanks for showing our community that we aim to make all our patients happier and healthier!
5 on Google, Aug 19, 2025
I've been a patient of Dr. Hawkins's for over twenty years. She's professional, friendly, and does not up charge. She's honest and does not try to do/sell more than what is medically needed. Dr. Hawkins was also wonderful when my kids were little - she was always sweet and patient.
Practice Response:
Reviews help our practice grow. Thank you so much for sharing a great one!
5 on Google, Aug 07, 2025
Practice Response:
Thank you so much for letting us know how it went!
5 on Google, Aug 07, 2025
The entire staff, and doctors, are so knowledgeable and friendly. Great experience!
Practice Response:
Our practice strives to provide an excellent experience for each patient, and we are excited to hear when we exceed expectations. We appreciate the kind review!
5 on Google, Aug 06, 2025
Very courteous and professional. Great staff working there. Dentists, Dental Hygienists, schedulers, billing folks, and receptionists. All are very knowledgeable and professional!!!! A++++
Practice Response:
Thanks a lot for taking the time to provide us with feedback! We want to provide superior dental care, and this input helps our team in so many ways.
5 on Google, Aug 06, 2025
I had a great experience at Smiles on the Boulevard. They were very professional, courteous and the Dental service was outstanding. I Couldn't have picked a better place for my Dental needs. I was very satisfied. I highly recommend them.
Practice Response:
Thank you for reviewing our office. We appreciate the opportunity to treat our fantastic patients and we are grateful for the confidence in our team.
5 on Google, Aug 06, 2025
Lindsey is an excellent Hygienist. Wonderful cleaning! Debbie J.
Practice Response:
We take pride in our services and treatment options, and we love to know when patients are pleased with the results. Thanks for sharing with us!
5 on Google, Aug 05, 2025
Everyone was very welcoming and talked to you - clean and professional !!
Practice Response:
Hearing back from our patients is really important to us, so we deeply appreciate the feedback. Thank you for taking the time to share with us, and have a wonderful day!
5 on Google, Aug 01, 2025
Office is always professional, clean, and organized which is a direct reflection of the team that works there. A+ to the staff and ownership for their efforts. It does not go unnoticed.
Practice Response:
Thanks for taking the time to leave a review! Our staff is encouraged by these words.
5 on Google, Aug 01, 2025
Great experience. Always clean with professional and friendly staff.
Practice Response:
Great oral health care is all about our commitment to our patients, to their comfort, and to their experience in our office. Thanks for showing our community that we aim to make all our patients happier and healthier!
5 on Google, Jul 31, 2025
My hygienist, Deana, is very thorough and gentle. I truly appreciate her expertise. Thank you! Your patient , Barb Meek
Practice Response:
Reviews help our practice grow. Thank you so much for sharing a great one!
5 on Google, Jul 31, 2025
Great dentists and great staff. They were professional and helpful. I highly recommend Smiles on the Boulevard.
Practice Response:
We are thankful to treat our patients’ smiles with the utmost care every day. Please accept our sincerest gratitude for recommending our office.
5 on Google, Jul 31, 2025
Practice Response:
Thank you for a great rating!
5 on Google, Jul 28, 2025
Practice Response:
Thanks for the support. Patient well-being is our top priority!
5 on Google, Jul 24, 2025
Everything went GREAT from the moment I stepped in the door. Everyone was friendly and helpful.
Practice Response:
Thanks a lot for taking the time to provide us with feedback! We want to provide superior dental care, and this input helps our team in so many ways.
5 on Google, Jul 23, 2025
I've been going here for years. They are so caring and so friendly. I highly recommend.
Practice Response:
We take pride in our services and treatment options, and we love to know when patients are pleased with the results. Thanks for sharing with us!
5 on Google, Jul 22, 2025
Kudos to Smiles on the Boulevard ... THE BEST dental clinic in the mid-Ohio Valley. Dr. Hawkins and her entire staff are friendly, personable, and very caring. I wouldn't trust my teeth with anyone else.
Practice Response:
Hearing back from our patients is really important to us, so we deeply appreciate the feedback. Thank you for taking the time to share with us, and have a wonderful day!
5 on Google, Jul 18, 2025
I was in and out for my cleaning this morning! They have a very nice and comfortable waiting room and everything is done very professionally! Everyone is very friendly and helpful! I have recommended Smiles to several people! Thank you for your services!
Practice Response:
We strive to be a dental care provider of choice. Thank you for sharing!
5 on Google, Jul 16, 2025
Practice Response:
Thank you! We love hearing from patients who are happy with our care and services!
5 on Google, Jul 15, 2025
Great place to have dental work done. They are very friendly and do a fantastic job .
Practice Response:
Reviews help our practice grow. Thank you so much for sharing a great one!
5 on Google, Jul 15, 2025
Everyone is wonderful. Highly recommended
Practice Response:
Our practice strives to provide an excellent experience for each patient, and we are excited to hear when we exceed expectations. We appreciate the kind review!
5 on Google, Jul 15, 2025
Practice Response:
We appreciate you taking the time out of your day to rate our team!
5 on Google, Jul 14, 2025
Good job. Thank you.
Practice Response:
We strive to be a dental care provider of choice. Thank you for sharing!
5 on Google, Jul 14, 2025
Courteous & caring. Was treated fairly & in and out on time. Staff was friendly & discussed my dental health questions and concerns.
Practice Response:
Thanks a lot for taking the time to provide us with feedback! We want to provide superior dental care, and this input helps our team in so many ways.
5 on Google, Jul 10, 2025
Best dentist office ever!!!
Practice Response:
We take pride in our services and treatment options, and we love to know when patients are pleased with the results. Thanks for sharing with us!
5 on Google, Jul 10, 2025
Excellent service Very helpful This dental service wants you're business.
Practice Response:
We are thankful to treat our patients’ smiles with the utmost care every day. Please accept our sincerest gratitude for recommending our office.
5 on Google, Jul 09, 2025
Staff was extremely nice and extra gentle knowing going to the dentist gives me extreme anxiety. They put me at ease!
Practice Response:
Thank you for reviewing our office. We appreciate the opportunity to treat our fantastic patients and we are grateful for the confidence in our team.
5 on Google, Jul 07, 2025
Awesome experience!
Practice Response:
Hearing back from our patients is really important to us, so we deeply appreciate the feedback. Thank you for taking the time to share with us, and have a wonderful day!
5 on Google, Jul 02, 2025
The sweetest, most gentle & caring Dentist & Staff around. Every time I am made to feel like the most important patient there with no rush & plenty of explanation of what is going to take place. I highly recommend Dr. Hawkins.
5 on Google, Dec 18, 2024
I was recently fitted for dentures.i had a few issues with my gums that made things a bit difficult.they were pre-existing and were by no means the fault of Smiles.i want to say the staff there were nothing but professional and patient and worked thru the issues and i walked out of there very happy... more »
5 on Google, Nov 18, 2024
5 on Google, Dec 11, 2023
I’m so impressed with her… if your looking for a Dentist she’s the best 👍
5 on Google, Aug 23, 2023
An extraction was necessary today. Previously had been prepared for a replacement retainer. What a pleasant experience it was from the numbing to the removal. Highly recommend Doctors Hawkins and Schott and their staff.
5 on Google, Dec 22, 2021
I've been with Dr. Hawkins since she practically began, and I would never consider any other dentist. I drive 2 hours now just to stay with her. Her staff is so nice as is she. I've watched her practice grow and move to a beautiful new location. I highly recommend Smiles on the Boulevard.
5 on Google, Jul 01, 2021
5 on Google, Jul 30, 2020
5 on Google, Dec 05, 2019
Excellent service. Very compassionate about her job and provides world class results. I am so pleased with work Dr. Hawkins is doing to improve my smile and overall self esteem!! 5 star experience!!
5 on Google, May 30, 2017
Kind, courteous, clean, very professional.
5 on Google, Apr 14, 2017
Pretty darn good and caring. She, and her staff, takes time to explain things and sees you as more than a walking paycheck. A+
5 on Healthgrades, Jan 04, 2016
Dr. Hawkins runs a very professional office with excellent staff. She is competent, caring, and takes her time explaining things to you. We moved out of the area and I sure wish I could find someone like her where we live!